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FAQs

Home/Frequently Asked Questions/Shipping & Handling
Shipping & Handling2017-09-06T13:08:49-07:00

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MOM Canada Grey Icon Order FAQ - Canada Mail Order Marijuana

Ordering Weed Products

MOM Canada Grey Icon Pricing FAQ - Canada Mail Order Marijuana

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MOM Canada Grey Icon Policies FAQ - Canada Mail Order Marijuana

Pricing & Policies

MOM Canada Green Icon Shipping FAQ - Canada Mail Order Marijuana

Shipping & Handling

MOM Canada Grey Icon Shipping Gaurantee FAQ - Canada Mail Order Marijuana

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Shipping & Handling

The Tracking Number You Provided Doesn’t Work?2022-05-04T16:15:17-07:00

We email you the tracking number before the package is scanned by Canada Post. The correct tracking number should show up within 6-24 hours.

There can be unexpected delays with shipping out products. We have no control over parcels once they are in the hands of third parties, such as Canada Post. Tracking numbers can sometimes take up to 36 hours to appear and there can be delays in updating the information, so please be patient.

Canada Post Says Successfully Delivered but I Haven’t Received My Package?2022-05-05T11:38:07-07:00

If this is the case, it is likely due to one of the following scenarios:
  1. The postal worker delivered to the wrong mailbox due to an incorrect address or human error.
  2. The postal worker will scan all of their packages to say they were “successfully delivered” and then spends the next 1-2 days delivering them. If you do not receive your package two days after the expected delivery date, please contact us at support@mailorder-marijuana.com.

If you have any questions, please contact us directly through email or live chat support. You don’t have to contact Canada Post.

We are not liable for any lost or stolen packages. We do not offer refunds or replacements for lost, stolen, or missing packages that Canada Post says have been successfully delivered. This is non-negotiable and applies to all Canadian provinces and territories. By using Mail Order Marijuana’s (www.mailorder-marijuana.com) services, you agree to order at your own risk.

What Happens if I Don’t Get My Package?2022-05-05T11:32:38-07:00

If you don’t get your package two days after the expected delivery date, contact us at support@mailorder-marijuana.com. You do not have to contact Canada Post.

We are not liable for any lost or stolen packages. We do not offer refunds or replacements for lost, stolen, or missing packages that Canada Post says have been successfully delivered. This is non-negotiable and applies to all Canadian provinces and territories. By using Mail Order Marijuana’s (www.mailorder-marijuana.com) services, you agree to order at your own risk.

What People Are Saying About Canada Mail Order Marijuana

Purple Kush is my favourite and the only one I have been using for the last few years. It’s the only one I found close to the Romulin, which are both 100% indica. As Sinead says, ” nothing compares to you ” I tried the rest now I have the best.

Barry

Thank you very much for the exceptional service. It’s what keeps me coming back time after time for almost the last 4 years. Not to mention, the bud is great and you guys are great. Keep up the good work.

Nathan

I just discovered how delicious the Polar Bear Temple Balls are. A little is all I need to achieve a clam that starts an hour later and lasts up to nine hours for me. The impossible work now becomes possible to do since my pain is better managed.

Calogero

Very legit and professional service. I was skeptical but lost all doubt upon delivery. Keep up the good work guys and I’ll be a regular.

Nancy

Wow it is quick, never going to a dispensary when I can get it just as easy delivered.

Marley

Just got my first order of bud yesterday. great quality and actually matched the photo perfectly.

Tim
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What is the Indica Marijuana Strain?

The physical effects of Indica weed are typically a very relaxed feeling on the body, mellow mood, drowsiness and with stress and pain relief. Indica weed is one of the more suggested strains when used for medical purposes. Indica medical marijuana effectively treats sleeping disorders such as insomnia, and is great for body aches and pains. Indica weed is commonly used for treating Multiple Sclerosis, Parkinson’s Disease, Lupus and many more challenges.

What is the Sativa Marijuana Strain?

Sativa medical weed is uplifting, stimulating, makes most things funny and puts you in a good mood. This medical marijuana creates a feeling of comfort, non-drowsiness and introspective highs. The effects of smoking or ingesting Sativa cannabis makes it very popular with creative or artistic people. The most popular Sativa medicinal marijuana benefits range from treating mental and behavioural problems to treating depression, stress, pain and ADHD.

What is the Hybrid Marijuana Strain?

Hybrid Weed Strains can provide the best of both worlds. Expert marijuana breeders select the top Sativa and Indica strains and combine them into super weed strains that retain the best aspects of both parents. Hybrids can be either Sativa or Indica dominant and have the effects to match. Nowadays hybrid marijuana is bred with other Hybrids for a variety of treatment options.